FAQ

Is 3D Sound One wireless?

3D Sound One uses a wired audio link in order to provide the best sound quality. The head tracking data is sent to the device (iOS or Windows) using a Bluetooth Low Energy wireless link.

Tuto : How to connect the 3D Sound One headphones

Tuto : How to add a movie on the 3D Audio Player via iTunes

When will I get my order?

We usually ship within 1 to 2 business days. Shipping delays depend on your location (we’re currently shipping from our French warehouse).

Is 3D Sound One compatible with Android?

We plan on developing an Android application for 3D Sound One later this year. We will keep you posted.

Is 3D Sound One compatible with Windows?

We developped a PC driver for 3D Sound One. You can enjoy 3D Sound on your Windows machine, whether it’s a laptop or desktop.

The drivers create a vitual sound card which allows the user to benefit from a 3D sound quality using all the apps that generate multichannel audio (video games, films, etc).

Do you plan any Linux support?

We did not plan to develop a Linux version but if Linux gets some traction, we might consider this!

What iPad/iPhone versions are compatible with 3D Sound One?

You’ll need a BLE enabled device: iPhone 4S or newer, iPad 3rd generation or newer, iPad Air, iPad Air 2, iPad mini, mini2, mini3, running iOS 7 minimum.

What movie formats are compatible?

Our 3D Sound One application is compatible with most formats. To quote a few: MPEG, AVI, WMV, WMA, MP4, MOV, MKV…

Can I watch my iTunes movies with the 3D Sound One player?

Apple is currently restricting access to the iTunes movie library. You’ll be able to play any other movie you downloaded yourself or stored on your favorite personal cloud provided that they are not locked with DRM.

The 3D Audio Effect won’t be present while listening to music from the iPad/iPhone’s iTunes app through your app(if this is possible, is it?)?

Yes, this is correct. Apple won’t let us interface with iTunes player. However, your music library will play in our 3D Sound One player.

Can I still use the headphones if the battery is fully discharged?

Yes, 3D Sound One will work like any regular headphones when the battery is discharged. But you won’t have 3D Sound, only regular stereo.