Troubleshooting: Forcing Update Mode

In case you’re not able to update your headphones, you can try to perform a Force Update

 

Tuto : How to switch to update mode

 

Steps to follow to suceed the update mode

To switch to the update mode, with 3D Sound ONE product, please, follow the instructions below :

Plug the USB cable to your computer

While pushing on the power button, plug the micro-USB cable to tracker on the 3D Sound One. Keep pressing the power button during 2 seconds.
The light will briefly turn steady blue then turn steady purple.

update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs

(NB: it can also turn green instead of purple if your headphones are running an older firmware

Click on “Menu and select “Headset

update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs

Click on “Rescue

update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs

Wait for the two updates, then click on “OK“.

update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs
update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs

The LED is blinking Blue, your headset is now updated with the latest firmwares. You can enjoy 3D Audio with the 3D Sound One !

update mode, 3d sound one, 3d sound one module, 3d sound one headphones, faq, 3d sound labs

 

In case you are still having troubles, please reach our support team by creating a ticket on the Help Center or by email at help@3dsoundlabs.com